Rangatiratanga
Economic
- Focus on long term financial performance
- Invest capital to grow, and/or to improve quality and productivity
- Innovate and have effective strategies to mitigate the effects of seasonality
Rangatiratanga
Manaakitanga
Visitor
- Undertake customer satisfaction monitoring, evaluation and reporting.
- Innovate to improve or upgrade our offering to enhance visitor experience.
- Educate visitors about NZ cultural and behavioural expectations.
